1. Data controller
The controller is BB Sales Solutions. Add your full registered entity name, registered address, company number, VAT number, and privacy contact email here.
2. Personal data we may collect
We may collect business contact details, messages you send us, booking details, CRM notes, website usage data, consent preferences, device information, and service-related communications. If you upload or share prospect data, you are responsible for ensuring you have a lawful basis to do so.
3. Lawful bases for processing
Depending on the context, we process personal data based on consent, performance of a contract, legitimate interests, legal obligations, or steps taken before entering into a contract. Marketing and analytics cookies should only run where consent is required and has been given.
4. How we use data
We use data to respond to enquiries, schedule calls, provide services, manage client relationships, improve the website, protect security, comply with legal obligations, and send relevant business communications where permitted.
5. Processors and third parties
We may use trusted service providers for hosting, analytics, forms, scheduling, CRM, email, payment, and communication tools. Add your actual providers, links to their policies, and any data-processing agreements before publishing.
6. Retention
We keep personal data only as long as necessary for the purposes described here, including legal, accounting, contractual, and dispute-resolution requirements. Add concrete retention periods for leads, clients, invoices, analytics, and consent records.
7. Your GDPR rights
Where GDPR applies, you may have the right to access, correct, delete, restrict, object to processing, request portability, withdraw consent, and lodge a complaint with a supervisory authority. To exercise your rights, contact: [insert privacy contact email].
8. International transfers and security
If data is transferred outside the EEA/UK, appropriate safeguards should be used where required. We use reasonable technical and organizational measures to protect personal data, but no system is completely secure.